Refund and Revision Policy

At Digital Encyclopedia, we place immense importance on client feedback, prioritizing their satisfaction above all. Our team is dedicated to producing top-tier work, and we are driven to provide outstanding customer service. To ensure premium service, Digital Encyclopedia features a streamlined revision process designed to align your final product with your initial vision, incorporating all your specifications provided when placing your order. Our revision policy is focused on addressing your needs, confirming that all quality control measures are met with clarity and precision. Customers must stay engaged with our experts throughout the project. This cooperative approach is essential for the success of the revision process.

Revisions and Our Policy

Understanding that our clients have busy lives, we aim to keep our policies straightforward and easy to understand. Below, you'll find a summary of our revision policy. For more information, please review the full policy.

Policy Overview/ Summary

• Ensure all project requirements are submitted before work begins so that your writer has all the necessary information to meet your expectations.
• Standard revisions, included with each applicable package, will address the original requirements of the project.
• Standard revisions do not cover new content requests. Any additions not specified in the initial requirements or outline before the project starts are considered new content.

Refunds and Our Policy

Should you need a refund or wish to cancel, don't hesitate to get in touch with our Customer Care team via email. We are ready to assist you.

Policy Overview/ Summary

• Full refunds are not available for orders that a team member has already started on our platform to ensure proper compensation for their work. This includes both incomplete and completed work.
• Full refunds can only be issued if the project has not yet commenced. If work has started, only a partial refund will be available, dependent on the extent of the work completed by the writer.
• Refund requests are handled individually.